How To Run a Successful Hair Salon Business

In this insightful interview I meet Abbey Osho and we discuss how to run a successful hair salon like her business, Salon ABV and what others can learn from her business journey. In this video we cover tips for salon growth, PR and marketing, customer services, finance, offering a quality service and more. We also discussed what it is like to be a Black woman in business and the Black hair care industry as a whole. There are roughly 35,000 registered hair salons in the UK, but less than 1 % of those salons to Afro-Caribbean hair in this country. This means that there are challenges within Black communities to not only access appropriate services but for Black-owned salons to scale.I really enjoyed speaking with Abbey, whose warm nature and honest answers ensured that this was a really useful interview which I am sure many will learn from.

Abbey Osho is a formidable award-winning hair entrepreneur with a thriving hair business in South East England. For years she had a successful career as a housing practitioner but knew that it was not her life’s calling. In 2003 she moved to Dartford, Kent an area with little to no services for ethnic minority communities at the time and was inspired by the gap in the market. In 2010 Abbey opened her first Hair salon Salon ABV. The business has been featured by Black Beauty & Hair magazine, Blackhair magazine, Brownbeautytalk online magazine and MelaninMindsoul Blog. Salon ABV has won Chemical Treatment of the year 2014 & kids haircare of the year 2016 at the NoScrunchie Good Afro Salon awards which is a reflection of the level of customer care that the business has developed over the years. The salon regularly hosts hair and wig care seminars and workshops and is becoming a central hub for Afro/Mixed race and curly textured hair in South East England and beyond. Salon ABV is also registered as a L’Oreal Professional salon.This video was made by Visuals by LollyComms.